Frequently Asked Questions
Everything you need to know about your RTI CABINETSā¢ project.
What does RTI stand for and what is included in a kit?
RTI stands for Ready-To-Install. Each kit includes the cabinet box, soft-close hinges, drawer glides, and all necessary hardware for a complete assembly.
How long does shipping typically take for cabinet orders?
Standard orders are processed within 3-5 business days. Depending on your location, transit time usually takes between 7 to 14 business days via our specialized freight carriers.
Are RTI CABINETSā¢ made from solid wood or MDF?
We prioritize durability by using furniture-grade plywood for our cabinet boxes and solid hardwood for our face frames and door styles, ensuring long-lasting structural integrity.
What is your return policy for cabinetry?
We accept returns on unassembled items in their original packaging within 30 days of delivery. Please note that a restocking fee may apply and custom orders are final sale.
Do you offer design assistance for kitchen layouts?
Yes! We provide complimentary professional design consultations to help you maximize your space and ensure all RTI CABINETSā¢ components fit perfectly in your home.
What kind of warranty comes with my purchase?
All RTI CABINETSā¢ products are backed by a 5-year limited warranty covering manufacturing defects in materials and workmanship under normal residential use.